VPNIFY Knowledgebase
We’re here to help you get the most out of your secure connection. Explore our comprehensive library of FAQs, detailed tutorials, and expert resources designed to keep you safe and connected online.
Support Categories
Where do you want to start? Pick a topic below to narrow down your search and easily find the exact tools, features, and answers you are looking for.
features-and-settings
- Activating the built-in Ad & Malware Blocker
- Dedicated IP Addresses: What they are and how to claim yours
- Double VPN / Multi-Hop: How to route your traffic through two servers
- How to change your VPN protocol in the app settings
- How to use Split Tunneling (and why you might need it)
- What is a Network Kill Switch and how do I enable it?
5 min read

What is VPNIFY and how does it work?
Learn more about What is VPNIFY and how does it work? and how it applies to your VPNIFY experience.
5 min read

What payment methods do you accept?
Learn more about What payment methods do you accept? and how it applies to your VPNIFY experience.
5 min read

What to do if your Antivirus or Firewall is blocking VPNIFY
Learn more about What to do if your Antivirus or Firewall is blocking VPNIFY and how it applies to your VPNIFY experience.
5 min read

Which servers are optimized for HD and 4K streaming?
Learn more about Which servers are optimized for HD and 4K streaming? and how it applies to your VPNIFY experience.
5 min read

Why does my VPN connection keep dropping randomly?
Learn more about Why does my VPN connection keep dropping randomly? and how it applies to your VPNIFY experience.
5 min read

Why is my streaming speed slow while connected?
Learn more about Why is my streaming speed slow while connected? and how it applies to your VPNIFY experience.